Privacy Policy

Effective Date: July 18, 2025

Welcome to FOXAFOX (“we,” “our,” “us”).
We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect your data when you visit our website https://www.foxafoxshop.com.

Who we are

Information We Collect

We collect personal information necessary to provide our services, including:

  • Name, email address, phone number, and shipping address
  • Payment information (processed securely through Stripe)
  • Order details and communication records
  • Messages or inquiries via WhatsApp or other chat tools
  • Website analytics and browsing data via Google Analytics and Facebook Pixel

Comments

When visitors leave comments on our site, we collect the data shown in the comments form, as well as the visitor’s IP address and browser user agent string to help with spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/.
After approval of your comment, your profile picture is visible to the public in the context of your comment.

Media

If you upload images to the website, please avoid uploading images with embedded location data (EXIF GPS).
Visitors to the website can download and extract any location data from images on the website.

Cookies

Our website uses cookies to improve your browsing experience.
If you leave a comment on our site, you may opt in to saving your name, email, and website in cookies for convenience.
These cookies last for one year.

When you log in, we also set several cookies to save your login information and display preferences.
Login cookies last for two days; screen options cookies last for one year.
If you select “Remember Me,” your login will persist for two weeks.
When you log out, the login cookies will be removed.

We also use cookies for analytics and advertising through Google Analytics and Facebook Pixel.
You can choose to accept or reject cookies when visiting our site.

Embedded Content from Other Websites

Articles on this site may include embedded content (e.g., videos, images, articles).
Embedded content from other websites behaves in the same way as if you had visited those websites directly.

These external sites may collect data about you, use cookies, and track your interaction with their content, including if you are logged in to those sites.

How We Use Your Information

We use the collected information to:

  • Process and ship orders
  • Provide customer support
  • Send marketing emails or promotional offers (only with your consent)
  • Improve website performance and customer experience
  • Comply with tax and legal obligations

You can unsubscribe from marketing messages anytime by clicking “Unsubscribe” or contacting us directly.

Third-Party Services

We share necessary data with trusted third parties to operate our business:

  • Payment Processing: Stripe
  • Shipping & Logistics: USPS, UPS, FedEx, China Post
  • Data Hosting: Google Cloud, ChemiCloud
  • Advertising & Analytics: Google Ads, Facebook Ads, TikTok Ads

These providers process your data securely and are required to comply with applicable privacy laws.

Data Retention

  • Order and transaction data: retained for 4 years
  • Marketing data: retained until you unsubscribe
  • Comments: retained indefinitely for moderation reference
  • Registered user profiles: stored until the account is deleted

Your Rights

If you have an account on this site or have left comments, you can request:

  • An exported file of the personal data we hold about you
  • Correction or deletion of your personal data
  • Withdrawal of consent for marketing communications

Please note, we may retain certain data for administrative or legal obligations.
To exercise your rights, contact contact@foxafoxshop.com.

Data Transfers

As our operations span both the United States and China, your information may be transferred internationally.
We ensure that all such transfers comply with GDPR and other applicable data protection regulations.

Data Security

We use industry-standard measures to protect your data against unauthorized access, disclosure, or alteration.
While we strive to ensure complete security, no online system is 100% secure.

Children’s Privacy

Our website is not intended for individuals under 16 years old, and we do not knowingly collect personal data from minors.

Updates to This PolicyUpdates to This Policy

We may update this Privacy Policy periodically.
The latest version will always be posted on this page with an updated Effective Date.

Contact Us

If you have any questions or privacy concerns, please reach out to us:
📧 Email: contact@foxafoxshop.com
📱 WhatsApp: +1 (646) 240-9705
🌐 Website: https://www.foxafoxshop.com